Integrating Property Inspect with SFG20 Facilities-iQ helps you automate maintenance planning and ensure compliance with industry standards.
The integration imports your SFG20 regimes and schedules directly into Property Inspect, keeping everything in sync and saving time across your maintenance workflows.
To make the setup process even easier, we’ve included an interactive walkthrough below ⬇️
Getting Started
1. Go to the Settings tab on your Property Inspect dashboard, then open the Integrations tab.
2. Scroll to SFG20 Facilities-iQ and click Connect SFG20.
2. Add one or more share links by pasting their URLs and giving each one a clear label.
3. Click Connect to complete the initial setup.
If needed, you can update or modify your share links at any time under Manage Share Links.
Property Inspect will begin importing your SFG20 regimes and related data automatically in the background.
4. If you want your share links to stay up to date automatically, enable webhooks by toggling them on.
Click Save to finalise setup.
Managing Share Links
From Manage Share Links, you can:
Add new share links;
Edit existing ones; and
Enable or disable webhooks for automatic updates.
💡 When webhooks are enabled, Property Inspect automatically imports updates as soon as they’re posted to SFG20, so your data always stays in sync.
Linking Schedules to Properties
Once connected, Property Inspect imports all SFG20 regimes and their related schedules.
This happens automatically in the background, so you can continue working while the data loads.
After the import is complete, you’ll see a notification in your account activity.
You can then begin linking schedules to your properties.
1. Go to the Properties section and select the property you want to link.
2. Open the SFG20 Schedules section within the property details view.
3. Imported schedules will appear in the table below.
Toggle the schedule to Linked to establish a connection between this schedule and your property for automated inspection creation.
4. Linked schedules automatically create inspections within this property from due tasks in your Facilities-iQ schedules. Click Save to confirm your schedule linking choices and apply them to the property.
5. An activity record will be created to notify the user that a schedule has been successfully linked.
ℹ️ When a schedule is linked to a property, Property Inspect automatically creates inspections for any SFG20 tasks due that day.
This process:
Runs daily in the morning.
Uses imported SFG20 data (no polling required).
Ensures your team has up-to-date inspections ready to start each day.
You’ll also see an activity notification confirming that an inspection has been scheduled.
Filtering Linked Properties
You can easily find properties connected to SFG20 schedules.
1. Go to Properties tab and tick the Linked with Integration filter.
2. Select SFG20 as the filter value.
Only properties linked with SFG20 will now be displayed.
Managing and Conducting Inspections
1. Go to the property’s Inspections tab to view all scheduled inspections.
2. Once a schedule is linked, the system reviews its tasks according to your SFG20 standards, and automatically creates corresponding inspections for the property.
3. Click an inspection to view or manage it.
Each inspection created from an SFG20 task will:
Be a standalone inspection.
Have the task name as its inspection title.
Include a section named after the task, with items generated from its steps.
Display a hyperlink to the original task and its smart words.
FAQs
Find quick answers to common questions about the Property Inspect integration with SFG20. Click on each toggle to expand and view more information about setup, usage, and supported features.
Overview & Functionality
Overview & Functionality
What is the SFG20 integration?
What is the SFG20 integration?
The SFG20 integration links SFG20’s official maintenance schedules to Property Inspect, allowing users to manage and complete maintenance tasks directly within the inspection platform.
What does the integration provide?
What does the integration provide?
It pulls SFG20 task schedules into Property Inspect and converts them into inspections that follow SFG20’s official, compliance-ready templates.
Who can use the integration?
Who can use the integration?
Any Property Inspect customer with a SFG20’s Facilities IQ license.
Setup & Configuration
Setup & Configuration
How do I enable the SFG20 integration?
How do I enable the SFG20 integration?
Contact the Property Inspect support team (or your account manager). Once the integration is enabled for your account, paste your SFG20 share links, and assign labels to connect each schedule to a property.
Do I need access codes or special authentication?
Do I need access codes or special authentication?
No. The integration does not require access codes or complex setup—only SFG20 share links.
Does Property Inspect import properties from SFG20?
Does Property Inspect import properties from SFG20?
No. Properties must be created and managed in Property Inspect separately. The integration only imports task schedules, not property details.
Which SFG20 platform is supported?
Which SFG20 platform is supported?
The Facilities IQ platform is supported.
Can I link multiple SFG20 schedules to the same property?
Can I link multiple SFG20 schedules to the same property?
Yes. Each schedule can be assigned to a property through labels, generating inspections according to their frequency.
Inspection & Template Behaviour
Inspection & Template Behaviour
How are SFG20 schedules converted into inspections?
How are SFG20 schedules converted into inspections?
When a schedule link is assigned to a property, Property Inspect automatically creates inspections based on the frequency, tasks, and structure defined in SFG20.
Can I edit SFG20 templates inside Property Inspect?
Can I edit SFG20 templates inside Property Inspect?
No. SFG20 templates are fixed and always reflect the most current version. Property Inspect does not add conditional logic or allow template customisation.
Will inspections update if SFG20 changes a template?
Will inspections update if SFG20 changes a template?
Yes, but only new inspections. Because templates come from live SFG20 share links, they always reflect the latest legal and compliance updates.
Do full SFG20 task lists always appear in the inspections?
Do full SFG20 task lists always appear in the inspections?
Yes. The full, unmodified task list is shown in the inspection exactly as provided by SFG20.
Compliance Tracking & Data Sync
Compliance Tracking & Data Sync
What data is sent back to SFG20?
What data is sent back to SFG20?
Nothing is sent back at the moment. Our team is working on the next phase, which will allow for task completion statuses to be sent back to SFG20. Once this is Live, the task will update only once the inspection is marked as Complete in Property Inspect.
Are full inspection reports sent to SFG20?
Are full inspection reports sent to SFG20?
No. Full reports, comments, and attachments remain inside Property Inspect only.
Does the integration update the status for the whole report?
Does the integration update the status for the whole report?
No. Only completed tasks will be updated once this is Live. The system does not mark the entire schedule as completed to prevent false compliance reporting.