Property Inspect integrates seamlessly with SME Professional, enabling property professionals to streamline their operations.
When an inspection is created and completed in Property Inspect, key details including the visit date, PDF report URL, and web report URL are automatically synced to your SME Professional account. This integration ensures that property managers can efficiently manage inspections, access detailed reports, and maintain accurate records across platforms, enhancing overall productivity and client service.
Getting Connected
1. On your online dashboard, click on the Settings tab >> click on Integrations.
2. Find SME Professional integration >>
4. Click on the Connect.
3. Paste in the API key.
4. Click on Connect SME Professional.
ℹ️ You will need to contact the SME team to retrieve the API Key.
Once connected, your will see the SME Professional settings available.
Configuring Settings
💡 We recommend that our users thoroughly review and configure the settings to complete the integration setup before transferring any data.
1. Click on the blue Settings button.
2. From these settings, you can select the property data you would like to import.
Property types
Property statuses
Property statuses for estate agents
Press the green Save button once you have selected your specific preferences.
3. The system allows you to enable a daily sync of your properties/inspections from SME Professional to pull through to Property Inspect.
4. You can also decide the specific contact preferences that should apply when importing the Tenant / Landlord contact(s):
Setting | What It Does |
Deliver completed report | Sends the contact a copy of the completed inspection report. |
Notify of appointment date | Notifies the contact of the appointment date and any updates. |
Pre-fill signature details | Adds the contact’s details for report signing where required. |
Receive SMS | Allows the contact to receive SMS appointment notifications and updates. |
Delete if vacated | Schedules imported contacts with a past vacate date for automatic deletion in the background, where enabled. |
Restore Deleted Contacts | Matching contacts that were previously deleted on InventoryBase will be restored during the next import. |
Syncing Data from SME
1. When you're ready to import your data from SME Professional into Property Inspect, click on the green Sync Contacts and Properties.
2. Once the system reads the data and is ready to import, you will be informed of which data is going to pull through.
Press the green Confirm button to proceed with the import.
3. The system will notify you once the data is transferred into your Property Inspect account:
⚠️ Important Note for Syncing Properties
Exact Match: If a property from SME Professional matches an existing property on your Property Inspect account in both address and property details, Property Inspect will update the existing property with the latest information from SME Professional.
No Exact Match: If a property from SME Professional is synced to Property Inspect but the address or property details do not exactly match any existing property in Property Inspect, a new property will be created in Property Inspect using the information from SME Professional.
4. Properties synced from SME Professional to your Property Inspect account will have a stamp to say that the property was added via SME, and you will also see a unique SME Professional ID associated to the property.
Syncing Inspections from SME
1. If you added an inspection/appointment to a property on the SME side, and you want to sync that data through to the property on the Property Inspect side, press the green Sync Inspections button.
The system will notify you once the data is transferred into your Property Inspect account.
Just like a property, any inspection created from SME Professional will have an stamp that states the inspection was Added via SME.
💡 Property Inspect runs an automatic sync of properties and inspections from SME Professional at separate times:
properties at 03:00 AM UTC; and
inspections at 05:00 AM UTC.
Syncing Actions to SME
With the SME Professional integration, you can automatically sync any actions flagged on your reports back to your SME Professional account as maintenance issues. The report + actions will sync back to SME as soon as you mark the inspection as Complete.
1. Under the SME settings, toggle the Sync Actions to SME as maintenance issues as On.
Choose how you would like the actions to be grouped when sent to SME:
Ungrouped: creates one issue on SME per action
By Category: creates one SME issue containing multiple actions
By Report: creates one SME issue with all the actions from that specific report
Syncing Reports to SME
When an inspection is created and then marked as Completed on Property Inspect, it will append the report URL and report's actions to the appointment comments on SME Professional.
The following information is then synced back to your SME Professional account:
Visit Date
PDF report URL
Web report URL
Syncing Meter Readings to SME
ℹ️ You will need contact SME Professional directly with a request for a new set of API keys that include the meter readings feature enabled.
1. Once you receive your new API keys from the SME team, you will need to disconnect the SME integration on your Property Inspect integrations' list.
2. Clear cookies on your browser and/or hard refresh, and then continue to re-connect your SME Professional integration with your new API keys.
3. Any meter readings within your report will now sync back to SME Professional.
💡 Read the SME Professional support guide for more information on where to locate the meter readings within your account.