Tenant comments are a new feature in Property Inspect that allows your tenants to write their comments, notes and feedback directly on web-based reports without the need for scribbling written notes over a printed document.
You can also opt to allow tenants to upload their own photo evidence to backup their comments.
To enable tenant comments, go to Settings on the top menu and click on the Reports tab to view report settings.
Here you'll see an option to 'Enable Tenant Comments', change the dropdown to Yes to enable.
To only enable the Tenant Comments column for specific inspection types, change the dropdown on the top right of the page.
When this is enabled, your web-based reports will display an additional column beside the condition column on all rooms and items.
Comments can also be added by the Inspector within the mobile & tablet App, by selecting 'Add Action' from the item screen, and setting the selected action to be called 'Tenant Comment' - followed by the comment/description. These will then appear in the Comments column on the report when uploaded.
Comments not removed before a Inspection is fully Closed will be copied through to the next report so that they can be seen by the Clerk at the next inspection.