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Helping a Client to File a Maintenance Issue
Helping a Client to File a Maintenance Issue

How to request a repair or assistance, when you need help with your property.

Alet Drijfhout avatar
Written by Alet Drijfhout
Updated over 2 weeks ago

Here's how to easily submit maintenance requests and report issues through a user-friendly link, allowing the ticket to be automatically logged and ensure quicker responses and enhancing communication.

Clicking on a General External Maintenance Link

When clicking on the general external maintenance link, you will be prompted to insert your email address in order to confirm that you are associated with a property in Property Inspect.

Check your email for a unique link to report a maintenance issue.

This allows us to ensure you are who you say you are. Once you receive this email, you will be able to file a maintenance request.

  • Select an action (e.g. Needs Maintenance) from the dropdown menu.

  • Specify as accurately as possible where the issue is located on the property.

  • Add a detailed comment.

  • Upload a photo.

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